Finding a healthcare provider who specializes in perimenopause and menopause can be challenging. As a result, more women are turning to telehealth providers to find relief from hot flashes, mood swings, and other menopause symptoms.

Today, a growing number of digital health platforms are focusing specifically on menopause, connecting women in midlife with experienced healthcare providers from the comfort of home.

In this article, we explain the pros and cons of telehealth for menopause and what to consider before scheduling a virtual visit.

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Finding a Menopause Doctor

It can take time and effort to find a menopause provider. One barrier is limited training. Many physicians receive little formal education in menopause management, and an estimated 80 percent of OB-GYN residents say they’re uncomfortable discussing menopause.

Other challenges may include a shortage of menopause specialists in your area, rushed appointment times, and issues navigating health insurance coverage for menopause.

“I’ve had to become more in tune with my body and health in order to properly take care of myself. I’ve also had to find a better doctor to build a relationship with in order to get proper treatment.”

— A ThisIsMenopause survey respondent

For many, the search for a care provider isn’t just about finding relief from menopause symptoms. It’s about finding someone who listens.

“I feel like my doctor hasn’t taken my concerns seriously,” one woman told ThisIsMenopause. “She initially said I was too young for perimenopause and just dismissed me.”

Another shared, “I’ve had to become more in tune with my body and health in order to properly take care of myself. I’ve also had to find a better doctor to build a relationship with in order to get proper treatment.”

These experiences are not uncommon. Many describe feeling rushed, unheard, or dismissed when seeking care for their menopause symptoms.

Here’s what others shared in a survey by ThisIsMenopause:

• “I wish my doctor wasn’t so superficial and fast. I feel dismissed a lot of the time.”
• “I wish someone had talked to me about what to expect and what options I have for lessening my symptoms.”
• “Take it one day at a time and talk to your doctor if you have any questions or concerns.”
• “Understand that symptoms are real and there is nothing wrong with you.”
• “Talk to your doctors and pharmacists about treatment options very early before symptoms become disruptive.”

If any or all of this sounds familiar, you’re not alone. Your symptoms are real, and help is available.

To find a menopause-informed provider, you can start by asking your doctor’s office for a referral or seeking recommendations from trusted friends or family. You can also search the menopause provider directory maintained by The Menopause Society, a nonprofit organization that certifies healthcare professionals who have advanced training in menopause care.

Scheduling a video call with a telehealth provider may expand your options, especially in areas where in-person care is limited.

What Is Telehealth?

Telehealth is a way to access medical care from home. You start by scheduling an appointment with a provider, just as you would for an in-person visit. But instead of traveling to your doctor’s office and sitting in the waiting room, you meet with a licensed healthcare provider through a secure video platform on your phone, tablet, or computer. Some services also offer phone visits and text messaging through an app.

For menopause care, telehealth providers can review your medical history, evaluate your symptoms, and recommend treatment plans. Depending on state regulations, providers can also order lab tests, offer medical advice, and order prescription medications. This includes menopause hormone therapy (also known as hormone replacement therapy or HRT) and nonhormonal treatment options. Some schedule follow-up appointments to check in, monitor your progress, and adjust your medications, if needed.

Before your first telehealth appointment, most platforms will ask you to fill out a detailed health questionnaire. This helps the provider understand your symptoms, family history, risk factors, and overall health and well-being so they can offer personalized care.

Pros and Cons of Telehealth for Menopause

Research suggests that, for many people and certain types of visits, virtual care can be quality care and just as effective as an office visit. For menopause in particular, telehealth can help fill knowledge gaps and improve access to care. But telehealth isn’t for everyone, and it’s important to know what to expect before scheduling a virtual visit.

If you’re curious about telehealth but are on the fence, there may be little downside to giving it a try. Make sure to check if telehealth visits are covered by your insurance plan so you’re not surprised later. Start with your insurance plan website, and see if telemedicine for menopause is an option.

Choosing a Telehealth Provider

A growing number of telehealth companies offer virtual menopause care.

Before choosing a telehealth provider, it’s important to:

• Read reviews.
• Understand the company’s medical policies and prescribing practices.
• Review pricing and membership options.
• Check with your insurance company to confirm what services are and aren’t covered.

Here are just some of the telehealth platforms that offer menopause care:

• Alloy
• Evernow
• Gennev
• Hers
• Midi Health
• Sesame
• Winona

You can search for options that fit your budget, insurance plan, schedule, and health concerns. Telehealth may not be the right fit for everyone, but for many, it can help bridge gaps in access to menopause-informed care.

If you’re struggling with irregular periods, vaginal dryness, night sweats, and other symptoms of menopause, you don’t have to navigate them on your own. Whether you choose in-person care, a virtual option, or both, support is available. The right provider and care team can help you find answers, symptom relief, and effective treatment options throughout your menopause journey.